FAQS


 

How do I know which size product I need?

Please follow the sizing chart.

Very petite adults may wish to consider 10-14 years range.

The children’s products 1-9 years are not suitable for adults.

I have had a hand or foot operation, should I buy a shorter size?

No please follow the sizing chart.

I think I am in between sizes what should I do?

It may be worth buying one of each size, please then see our returns policy.

Do I need a short or a full-length cover?

Short Leg protectors are suitable for casts and dressings that finish below the knee, they are designed to form a watertight seal around the knee area.

Full Leg protectors are suitable for casts and dressings that finish above the knee, they are designed to form a watertight seal at the very top of the leg.

Short Arm protectors are suitable for casts and dressings that finish below the elbow, they are designed to form a watertight seal on the bicep.

Full Arm protectors are suitable for casts and dressings that finish above the elbow, they are designed to form a watertight seal at the very top of the arm.

Have I picked the right size elbow protector?

Please follow the sizing chart on our website.

The larger size elbow protectors are shorter but have a larger seal size.

The smaller size elbow protectors are longer with a smaller seal size.

Please always check the sizing charts.

Ordering

All of our products can now be purchased via Amazon.com. It is possible to find the correct size product on our website; each product has a direct link to Amazon.

Payment

How do I pay for my order?

Orders can be placed via an Amazon account.

Delivery

What delivery options are available?

Please select the appropriate delivery options via Amazon.com.

Do you have International Distributors?

Yes, please contact us directly to find out more.

Other possible delivery questions.

Can I collect my order?

We do not have location in the US where orders can be collected.

Collections are only possible from our factory in Bristol in the UK. Bloccs can be collected from 9 am to 4 pm Monday to Friday except bank holidays. To save time on collection, please place your order via our website and select the collection only option.

How do I put on the Bloccs waterproof protector?

Please follow the instructions included with each cover, you can also watch our video.

Returns

How do I return my order?

If you order was place via Amazon please contact them via your order to arrange this.

What is your returns policy?

Our return policy can be viewed by visiting bloccs.com FAQ. This only applied to orders placed via our UK site.

Looking for something else?

I can’t find an answer to my question?

Office support – It is possible to contact us during office hours Monday to Friday 9am – 3pm (GMT).


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Janeta

I have been so pleased to be able to shower without any fear of getting my hand cast wet.

★★★★★

P. L. Nedas

I was able to shower without worrying about plaster cast which remained 100% dry.

★★★★★

Cai Stroud

It does a great job at keeping water out and makes showering so much easier.

★★★★★

More customer reviews >